Thank you for shopping with TeamLube!

Order Processing

Orders are typically processed within 2-5 business days after payment has been received. Processing times may vary during holidays, product launches, or periods of high demand.

For digital products and downloadable resources, delivery is typically made immediately after purchase through download access or email confirmation.

Shipping Rates and Delivery Estimates

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Current shipping regions and estimated delivery times:

• Germany: 2-4 business days (€3.60 shipping, free for orders over €59)
• European Union: 4-8 business days (€12.90 shipping)
• Switzerland: 4-8 business days (€12.90 shipping)
• United Kingdom: 5-10 business days (€12.90 shipping)

Delivery times are estimates only and are not guaranteed.

Customs, Duties, and Taxes

Orders shipped outside the European Union (including the United Kingdom and Switzerland) may be subject to import duties, taxes, customs clearance fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Order Tracking

Where tracking is available, customers will receive shipping confirmation and tracking information via email once the order has been dispatched.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order. TeamLube is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us at support@teamlube.com and we will work with you to resolve the issue.

Contact

If you have any shipping-related questions, please contact us at:

support@teamlube.com